Terms of service

Effective Date: 01 April 2025

 

Welcome to www.nawtumi.com (“Website”), operated by Redhues Lifestyle Retailing, a business incorporated under the laws of India, with its registered office at 211, 2nd Floor, Block E, ND Magnolia Phase 2, Nagondanahalli, Whitefield, Bangalore, Karnataka (“we”, “our”, or “us”).

By accessing, browsing, or making a purchase on our Website, you (“user”, “customer”, or “you”) agree to be bound by the following Terms of Service (“Terms”), along with our Privacy Policy and Returns & Refunds Policy.

If you do not agree to these Terms, please do not use our Website.

 

1. Eligibility

1.1 You must be at least 18 years of age or using the Website under the supervision of a parent or legal guardian.
1.2 You must provide accurate and complete registration details. False or misleading information may result in suspension or termination of your account.

 

2. Products & Orders

2.1 All products listed on the Website are described and priced to the best of our ability. However, minor variations in colour, fit, or design may occur due to photographic lighting or screen display differences.
2.2 Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our sole discretion.
2.3 Orders may be cancelled by us in case of product unavailability, pricing errors, payment issues, or suspected fraudulent transactions.

 

3. Pricing & Payment

3.1 All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
3.2 We accept payments through the list payment methods: UPI, credit/debit cards, net banking, wallets, etc..
3.3 We currently do not offer Cash on Delivery (COD) orders.

 

4. Shipping & Delivery

4.1 We aim to dispatch orders within the estimated timelines mentioned on the Website. However, delivery times may vary due to external factors.
4.2 Taxes and Shipping charges, if applicable, will be displayed at checkout.
4.3 Risk of loss and title for products pass to you upon delivery.

 

5. Returns & Refunds

5.1 Our 3-Day Return Policy applies to eligible products, as detailed in our Returns & Refunds Policy.
5.2 Products returned outside the return window or not meeting the eligibility criteria will not be accepted.

 

6. Intellectual Property Rights

6.1 All content on the Website, including but not limited to text, images, graphics, logos, designs, product descriptions, and software, is the property of Nawtumi or its licensors and is protected under Indian copyright, trademark, and intellectual property laws.
6.2 You may not reproduce, modify, distribute, or commercially exploit any Website content without our prior written consent.

 

7. User Conduct

7.1 You agree not to use the Website for:

  • Engaging in fraudulent activities.
  • Uploading or transmitting harmful code or malware.
  • Violating applicable laws and regulations.

7.2 We reserve the right to restrict access to the Website or cancel orders if suspicious or unlawful activity is detected.

 

8. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or purchase of products.
  • Our maximum liability, in any case, shall not exceed the value of the product purchased.

 

9. Indemnification

You agree to indemnify, defend, and hold harmless Nawtumi, its owners, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising from your misuse of the Website or violation of these Terms.

 

10. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka.

 

11. Amendments

We may modify these Terms at any time. Changes will be posted on the Website, and continued use of the Website constitutes acceptance of the revised Terms.

 

12. Contact Us

For any queries regarding these Terms, you may contact us at:
Email: contactus@nawtumi.com
Phone: +91-7204179865